Q. Could you tell us about the National Information Society Agency (NIA)'s 2011 major projects and implementation plans

In 2011, NIA will act in a preemptive and future-oriented manner to produce greater achievements. In doing so, we will stick to the following three goals and four implementation strategies.

NIA's Three Goals

NIA's first goal is to discover policies and projects that can actually enrich the lives of Korean people. Though Korea has built a world-class e-government system, public awareness of IT as a means to address the nation's current issues like security, diseases and Internet addition disorder is still low. To preemptively tackle current issues and suggest future-oriented alternatives through informatization, NIA will proactively search for informatization policies and projects to achieve nation-wide informatization and enhance the brand image of NIA. By presenting solutions to more than three nation-wide, unresolved issues and scaling up promotional efforts, we will raise public awareness of NIA as the leader of national informatization by as much as 20 percent.

NIA's Goals

By spreading IT-based donations, NIA will work towards a fair society, shared growth and closing the gaps. In addition, NIA will help G20 host nation Korea globally spread informatization-related achievements. NIA, which has been recognized as an institution with high customer satisfaction for two straight years, will reinforce communication with stake holders and set up a life-time customer support system based on NIA's professionalism. We will launch IT-based donations and sharing activities to be selected as an institution with high customer satisfaction once again.

NIA's third goal is to expand the achievements of sustainable management.

Under the slogan of Greater Change! Happier NIA!, NIA will create a sound labor-management culture that adheres to government standards and will become a family-friendly institution. NIA will observe government standards such as making public institutions advanced and performance-based pay system. And NIA will set up a management system that lives up to the standards of a quasi-government, non-profit agency.

NIA's Four Strategies

1. Working towards a future-oriented, smart Korea

This year, NIA will develop detailed strategies to realize a smart Korea and draw up a road map and an implementation plan to push for a smart Korea in earnest. To that end, we will promote Smart Gov and Smart Work, build IT-based knowledge, information infrastructures and lay barrier-free smart work foundations for the disabled. Also, NIA will sort out large-scale projects that will come after ultra, high-speed networks and BcN (Broadband convergence Network) and provide support for large-scale SOC infomatization projects. And NIA will come up with ways to reinforce national competitiveness through accumulating future capital and will preemptively solve legal issues to smoothly carry out policies.

2. Making Korea A Safer Nation

NIA will suggest detailed IT-based solutions to the nation's current die-hard issues that threaten national security, such as mad cow disease, FMD (foot and mouth disease) and Internet addition. To that end, NIA will establish a plan to utilize the public sector's national video and information resources. To make Korea a safer nation, building wireless SOS communications networks and prevention-first animal health care systems will be given priority. NIA will build a national database of national disaster responses and national safety information and provide the database to the public.

3. IT-Based Donations

NIA will help G20 host nation Korea make contributions to the international community's informatization. To that ends, NIA will push ahead with IT-based donation program "Korea Smart Angels" and plans to draw up a roadmap to close the information gap among government departments and agencies. In addition, we will help North Korean defectors, the disabled and multicultural families gain smooth access to IT and promote shared growth between large companies and SMEs. By clearly stipulating copy rights and other rights in building a national database, NIA will lay the foundation for nation-wide knowledge sharing. On top of that, NIA will implement company-friendly policies like making improvements in the system for placing and taking orders and submission of digital draft proposals. Also, NIA will provide advanced technologies to other nations, who want to adopt a standard framework. Besides, NIA will offer counseling services to address Internet addition disorder and build a governance system that facilitates cooperation between the private and public sectors.

4. Securing World-Class Professionalism and Promotion of Sustainable Management

NIA's biggest strength lies with its professionalism. We will make utmost efforts to ramp up our internal capabilities to obtain the world's top-notch professionalism. Based on such professionalism, NIA will ratchet up cooperation with the central government, municipalities and export-related or global institutions. And by continuously innovating management, NIA, as a public institution, will lead by example offering an advanced, sustainable management model. Through IT ODA (Official Development Assistance), NIA will scale up efforts to informatize developing nations and teach other nations our knowhow and experiences with informatization (frameworks, capability, EA and supervision) to bump up IT powerhouse Korea's contribution to the international community.

New Year's Resolutions

NIA's all the employees will join forces to achieve Greater Change! Happier NIA!. Exercising creativity and cooperative spirits, NIA will charge ahead to realize a smart Korea.

Q. As Korea's e-government system ranked first in the UN's 2010 e-government evaluation, Korea has continued to exercise its global leadership in e-government. What is NIA's plan to efficiently move forward "smart, e-government" in 2011

Korea, which ranked first in the UN's 2010 e-government evaluation, has pushed for a government-wide e-government system since 2000. However, now is the time to work towards smart e-government to launch a proactive, preemptive response to changes in information paradigms and social changes and to overcome the limits of the existing e-government system. In other words, KIA has to draw up a leading strategy, not a catch-up strategy, to launch preemptive responses to changes in informatization paradigms such as rapid expansion of the mobile environment and IT convergence. In addition, Korea's demographic changes, brought on by low childbirth rates and population aging, have to be addressed and cutting CO2 emissions to tackle global warming needs to be one of our top priorities. In January of this year, the Ministry of Public Administration and Security and NIA established an implementation plan to build a smart e-government system.The plan's vision is to build the world's best smart e-government system that is people-friendly. And we set as core strategies "openness", "integration," "collaboration" and "green." The plan for smart e-government contains the following five agenda items: ① realization of the world's best mobile e-government system ② building a safer, warmer, trust-based society ③ promotion of smart work ④ provision of communication-based, custom-made services to the public ⑤ building infrastructures for a e-government system with strong fundamentals.

Contractors to work on e-government support projects, which expedite cooperation among different government departments and agencies and promote information sharing, will be chosen in the first half of this year. The e-government support projects will be implemented in a way that could help carry out implementation strategies for a smart e-government system and agendas.

As for the rate of using e-government services, through promoting e-government services, adding more user-friendly services and switching to mobile, SNS-based services, access to e-government services will be made more convenient. NIA will strenuously work to raise the rate of using e-government services by creating a user-friendly e-government system.

<The rate of using e-government services>

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