New Service Provides End-to-End Testing and Management to Speed Quality Deployment of VoIP, IP Video, DSL and Ethernet. Acterna has introduced Service Assurance Solutions, a business unit to proactively address the critical business challenges facing today's telecom and cable network operators competing to efficiently and rapidly deliver the "triple play" bundle of advanced voice, data and video services over IP networks. Acterna, the leader in test and management solutions for consumer and business broadband communications, is launching Service Assurance Solutions in dynamic Asia Pacific markets including China, Korea, Japan, India, Australia, and South East Asia. When deploying new services such as voice over IP (VoIP), broadband access or IP TV, network operators require confidence in their ability to deliver highquality, reliable services. In light of intense industry competition and high customer churn rates, network operators cannot afford missed install dates, poor quality, signal interference/spectrum incompatibility, dropped calls, and equipment incompatibility/ interoperability. These real challenges are compounded when network operators prematurely launch advanced services without the proper performance management and service assurance processes that prevent customer dissatisfaction, cost overruns and weak financial performance. Service Assurance Solutions provides next-generation network operators with the systems to enable end-to-end service management across their converged broadband IP infrastructure. Capable of performing quick service turn-up, fault isolation, troubleshooting, ongoing performance monitoring and network capacity planning, it is ideally positioned to help network operators quickly deploy IP-based broadband services while lowering operating expense. "The winner's in today's market will be the communications service providers that avoid pitfalls when rapidly delivering a package of advanced IP-based broadband services," said John Govert, vice president and general manager for Acterna's Service Assurance Solutions. "Service Assurance Solutions gives customers peace of mind by coupling Acterna's industry-leading test systems, performance management and capacity planning solutions with a global solution delivery infrastructure that ensures successful integration into a provider's operational infrastructure. With several major carriers and providers already leveraging Service Assurance Solution's ability to support the quality delivery of advanced services, we deliver solutions enabling reduced operational costs, lower customer churn and seamless migration from legacy networks to new service infrastructures." Currently, Service Assurance Solutions is building momentum with customers in the broadband IP service assurance market. For example, during the last quarter, two service providers in Europe adopted Acterna for their broadband service assurance platform.