"Privacy in the Age of Transparency"
"Privacy in the Age of Transparency"
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  • 승인 2005.06.01 12:01
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With every new step closer to the realization of a ubiquitous computing environment, the issue of privacy will become a more critical social issue. Concerns that might be encountered through the development of embedded computing technologies are not just limited to the greater possibility of a break-in to personal e-mails. It will mean sacrificing large portions of one's personal information for constant monitoring and mass accumulation. Is giving up on one's privacy a part of the technological development process What would make pervasive observation more or less acceptable How can the balance between privacy and efficiency be maintained Participants addressed these challenges and brainstorm on possible solutions. The speakers in session 3-2 included, Jamie Popkin, Group VP and Research Fellow, Gartner Research, Asia Pacific and Japan, Bruce Schneier, Founder and CTO, Counterpane Internet Security, U.S., Byung Kwan Kim, Professor, Ajou University, (chair). Mr. Kim: Privacy is one of those concepts that is extremely important within the digital environment. The primary question is whether privacy is in danger and what is the future of Privacy. Mr Schneier: The main discussion is about security and privacy and its tradeoff. The danger is not that we will lose privacy, it's that we will lose it without knowing. Security is always a tradeoff and it could be related to money, convenience and privacy. We are all consumers of security and the question we must ask ourselves is that are we getting a good deal and do we feel more secure. He indicated that a big debate going on in the U.S. over national ID cards, and that many Americans considering the tradeoffs between the loss of privacy and the security they would receive. How much are we as people willing to give up As s people, Americans are generally very good at making choices in regards to security tradeoffs. There are always risks and benefits that need to be weighed. People make these choices everyday whether traveling, working or just staying at home. Technology effects how we see risk and in how decisions are made everyday. Technology changes so fast that it makes it difficult to evaluate risk. Online banking is a good example of what was once very risky, but now is fairly simple and with less risk. Media is another factor that effects how we perceive risks. A good example is how Americans continuously saw on TV the frightening sights of 9/11, and thus became more frightened about flying. That event also led to increased concerns over security in the U.S. Cost is another major factor in security and risk tradeoffs and we ask ourselves everyday whether something is worth it or not. Also, who shoulders the cost is a very important question, as security can either be paid for by tax dollars or by individuals. Finally, everyone has their own agendas in life and many base their decisions on their personal feelings. Mr. Popkin: Escalating fraud is leading to the next solution revolution. In 2004, 9.4 million online adults were victimized by identity theft, amounting to $11.7 billion in losses. A few solutions to prevent this include automated desktop protection tools, holistic backend fraud detection, and new stronger authentication methods other than passwords. He indicated that "phishing" attacks are rampant and their victims are more prone to fraud. Last year, 41% of those surveyed have experienced this method of fraud. Other methods include keyboard logging, Trojan horses, hacking, mail and trash. Most of the fraud that takes place occurs from online banking and other types of online activities. Mr. Popkin recommended a threepronged approach to help protect against fraud. First, stronger front-end authentication is required. Second, backend Internet infrastructure needs to be improved. Finally, data methods, such as encryption and mitigating control are needed to help prevent fraud. Fraud fighting solutions are either proactive or reactive by nature. Another means to prevent fraud in an effective way would be to increase the amount of data sharing across industries. Authentication cannot be the only means to prevent fraud in the future. The cons of authentication are that it can be costly, it is subject to the man in the middle, it is open to attacks and it is only in online banking. The pros are that it will increase trust, revenue and safety. One recommendation given by Mr. Popkin was to always try to use your home computer for online transactions. Another recommendation is to implement a multitiered fraud prevention strategy. This includes implementing customer authentication, selective authentication, transparent authentication and leveraging authentication . Customer retention is very important and customers must always be able to make their own choices in the future. Mr. Kim: These days, there is a huge capacity to store data and misuse of this data, so raising the potential for fraud. Governments and the industry must work hard to protect data in the future. Mr. Popkin: I am basically for free market activities and oppose regulation and lots of government intervention. The key methods for prevention are to make sure that the penalties and punishments are severe. Also, education and training about enforcement must be an essential part of the mix. Mr. Schneier: I support a system that performs well even if the customers make mistakes. There is a need to focus on the various values of information and put in place storage protection in the necessary areas. Recommendations for better security systems include litigation, regulation and greater penalties. Solutions these days are very difficult because of the Internet. We have become a global society and web-based criminals can now operate in all countries.

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