저작권자 © Korea IT Times 무단전재 및 재배포 금지
By 2007 e-Government will be up and running "To build Ubiquitous Korea, the Ministry of Government Administration and Home Affairs (MOGAHA) aims to give people easy access to public services in diverse ways, putting emphasis on customer convenience, and introducing one-stop and nonstop services.
To this end, MOGAHA is now pushing ahead with the e- Government roadmap's 31 tasks, so that by 2007 all the government administration and public services for the people will be able to be handled electronically," said Minister Oh Young-kyo in a recent interview with the Korea IT Times. During the interview, he commented on many issues in detail.
including MOGAHA's policies and policy implementation on e-government, international organizations' evaluation of Korea's e-government, ideal e-government models, and the Ministry's strategy to build ubiquitous Korea. The following is the summary of his explanations during the interview:
Concerning Minister Oh's Plans for e-Government
As we know well, since the inauguration of the Roh Moo-hyun administration, it has been pushing ahead with a variety of national tasks in a strategic way to bring about innovation in our society. And at the center of innovation is e-Government.
Minister Oh said that to keep up with the changes taking place both within and outside of the government, he was focusing on strengthening national competitiveness, and that the basic mechanism for this was to connect e-Government organically. For this purpose, he aims to make MOGAHA a model ministry in the e-Government, spreading its system to cover other government ministries. Currently, all jobs are being handled electronically in MOGAHA, and so no official of his ministry needs to visit his office to obtain his authorization.
MOGAHA's Implementation Policies to Build e-Government
Over the years, each government ministry has separately set up e-government infrastructure and e-government systems, and as a result, it has been impossible to gain a synergy effect due to lack of common linkages among the ministries. In an effort to solve this problem, it is necessary to make use of information resources systematically and effectively from the level of pan-government, while building a performance-based business administration system, which puts emphasis on the process of innovation. To this end, most importantly, the e-Government organization will be converted into an ongoing supportive system for effective job performance and innovation, putting emphasis on the processes of innovation and performance.
At the same time, a ubiquitous environment will be created so that people may receive government services anytime and anyplace. For example, the TV-electronic government system, which provides administrative information and civil services through television, is to be established in the Gangnam district of Seoul, and after a certain period of trial operation, this system will be gradually expanded. On the other hand, giving priority to the common factors among all jobs in the government ministries, the Enterprise Architecture (EA: optimization plan of the system between government administration services and e-government) is to be introduced, and then the criteria and guidelines of EA will be developed and widely-distributed on the level of pan-government. In addition to this, MOGAHA is, on an ongoing basis, performing the information-intensive village project to bridge the gap between urban and rural areas. Finally, to protect an e- Government system against cyber-terror or hacking, the ministry is strengthening the measures for information security, making preparations to eliminate the malfunctioning of information-intensive data, and also paying attention to the protection of private information.
Korea's e-Government System Belongs to Leading Group
Concerning the evaluations by experts and international organizations of Korea's e-government system, Minister Oh responded confidently by pointing out that in the UN evaluation report on the world's e-government system, which was announced on Dec. 10, 2004, Korea ranked fifth among 191 countries worldwide, thus proving that Korea is one of the leading pioneers in this field. Factors that have worked together to bring success to Korea in the era of e-Government include the Participatory Government's positive efforts to implement its e-Government policy, continuous PR activities at home and abroad, and Korean people's natural ability to utilize the Internet.
In particular, in an evaluation report the UN has introduced Korea's G4C (Government for Citizens) system as a model case for the realization of e- Government, and commented favorably, saying, "It is one of the best- established e- Government sites that provides, government services systematically on an online basis." Here is further good news: Cisco Systems, a global leader in the Internet network, has released a report on the e- Government level of all the countries in the world in the "2004 International Forum Celebrating Nobel Prize Week" held in Stockholm, Sweden in December 2004. The report has rated Korea highly and classified it into the leading group, along with the United States, New Zealand, and Australia. This means that both an international organization and an expert have recognized Korea to be a pioneer in this area. In order to step up efforts to be a global leader without slowing our pace toward realizing e-Government, MOGAHA is now preparing to create a concrete system for the realization of the roadmap's 31 tasks, so that we may achieve the vision of "top-notch transparent e-Government" as soon as possible.
In Pursuit of Ubiquitous Korea In order to build ubiquitous Korea, MOGAHA is focusing on customer convenience, giving easy access to the administrative services through diversified systems, and providing one-stop and nonstop public services to the people. To this end, the ministry is now pushing ahead with the e-Government roadmap's 31 tasks. These 31 roadmap tasks are divided into three groups: innovation in the way of doing things; the improvement of electronic services for people; and information resources management. The successful implementation of all these e-Government tasks will lead to government administration and public services to be performed electronically. In other words, all kinds of public services will be provided in an integrated way offering both wired and wireless access, regardless of time and space and with people having no difficulty in accessing the e-Government system.
For example, in the advanced-level G4C system, public services will be offered through a mobile service and TV. At the end of this year, we will be able to see the appearance of ubiquitous e- Government, even though it is given in a limited way. At present, the local governments such as Busan, Suwon, and Seoguipo of Jeju Island plan to introduce the concept of the "Ubiquitous City." For successful achievement of these local governments' plans, MOGAHA will give full support to them.
About an Ideal e-Government Model
Looking back on the past, Minister Oh admitted to some mistakes having been made in the government's efforts to realize e-government. He pointed out the problem that the government has once tried to provide public services with a one-way mindset, without putting emphasis on the way people wanted to be served and on customer- oriented ways of thinking. That is to say, it had tried to carry out public services using a government-centered way of thinking.
It is desirable that all the economic bodies . central government, local government, enterprise, and people . should be established into one "network." It means that the system between people and government, between government and enterprises, and among government organizations should be established in an integrated way, thus making information flow smoothly and electronically. Of course, for the realization of an ideal e-Government, the manpower, money, and organization for implementation should be prepared from a comprehensive viewpoint and on the basis of a systematic approach.