LUGANO, SWITZERLAND Hospitals and diagnostic imaging centers around the world continually focus on process and quality improvements to optimise patient care. They seek qualified vendors in their supply chain systems to maintain these high-quality standards and to manage their capital equipment assets. Medical Equipment Solutions and Applications (MESA), a global leader for independent, multi-vendor diagnostic imaging services, parts and pre-owned equipment in over 13 countries, was recently awarded ISO 9001:2008 certification from Lloyd's Register Quality Assurance (LRQA), a leading international certification body based in the UK. This certification recognises companies for their continuous improvement to quality metrics over processes, and it is a mandatory requirement in Italy for public and private hospital service providers.
“We are very pleased to have received the ISO 9001:2008 certification from LRQA as an independent validation of MESA's commitment to continuous process improvement and quality assurance,” said Rob Piconi, Executive Chairman of MESA Group Holdings. “This recognition demonstrates the dedication of our employees in every country to exceptional service delivery in support of the highest level of patient care as a genuine asset management partner with our customers.”
The new ISO certification complements the ISO 13485:2003 medical device certification MESA received in April 2011, also accredited by LRQA, a certification specific to healthcare industry companies and typically original equipment manufacturers (OEM‘s). MESA’s ISO 13485:2003 certification covers its core Asset Management solutions sets in diagnostic imaging Service, Turn-Key Equipment and Capital Spare Parts, including CT/X-ray Tubes. The ISO 13485:2003 certification adheres to the highest and most stringent quality standards and is now required in many European countries to perform technical maintenance and field engineering services on high-end diagnostic imaging equipment (i.e. MRI, CT, PET CT, and Angio/Cardiac imaging systems).
“Dual quality certifications are quite rare in the medical device industry for independent, non-OEM companies. MESA is the only multi-vendor independent service company in Europe to attain both. MESA is exceeding the quality directives in the European market as measured by leading system uptime for its customers to ensure them the most reliable and predictable patient care,” said Wayne Foster, an independent Quality Assurance and ISO Implementation Consultant.
