LG Electronics builds ‘smart home city’ in U.S.
LG Electronics builds ‘smart home city’ in U.S.
  • Jung So-yeon
  • 승인 2020.01.23 10:14
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Participate in silver town smart home business and link 5 types of home appliances with local platform company

LG Electronics is supplying smart home services to Silver Town in the U.S. It will be the first time for LG Electronics to provide home IoT (Internet of Things) services by supplying large-scale smart appliances to U.S. apartment complexes.

LG Electronics is working with U.S. smart home platform company called ‘Homebase’ to start its smart home appliance service in a local silver town.

This is drawing attention as it is targeting the highly profitable U.S. business-to-business (B2B) market, which is dividing the global build-in market with Europe.

LG Electronics is planning to supply smart refrigerators, washing machines, dryers, ovens, dishwashers, etc. to 72 households in Leowood, Kansas, and provide services that work with Homebase for smart locks, smart thermostats and smart home platforms.

Users can easily control LG Smart Home functions through the Homebase’s mobile app by controlling the temperature of the house and opening and closing doors to the home. The two companies plan to complete the project to build the Leawood Smart Home Housing Complex, which started in October last year, within this year.

LG Electronics is also planning to apply ‘proactive’ customer service here so that it can save management costs. Proactive service is a "pre-management" service that contrasts with post-management. Based on IoT (Internet of Things) and AI (Artificial Intelligence) technologies, it will learn about user usage patterns and inform users about product status or management methods in advance through LG ThinQ app, e-mail, and text.

"With the participation in the Smart Home Housing Complex in the U.S., LG's smart home appliances and differentiated home appliance management services will be expanded further, giving us a more favorable position in further business opportunities in the future." said an official of LG Electronics.

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