Hyundai Elevator announced today that it has signed a memorandum of understanding (MOU) with LG Uplus for cooperation in developing and spreading the "MIRI-VIEW" system that protects passenger safety by applying intelligent image analysis and voice recognition technology.
MIRI-VIEW is an intelligent safety system that analyzes passengers' movements and voices, and when an emergency is detected in an elevator, artificial intelligence (AI) notifies the customer center and elevator safety manager of the danger.
Existing elevator emergency call devices deliver situations only by voice, which can cause distortion due to the difference in situation awareness between passengers and responders.
MIRI-VIEW monitors the site with video and audio at the Hyundai Elevator Customer Care Center at the same time as reporting, and can grasp the situation of passengers and respond promptly.
Lim Jang-hyeok, head of LG U+'s corporate new business group, said, "As we continue our joint development cooperation with Hyundai Elevator, safety is being strengthened in all elevator operation processes, from the installation site to passenger safety."
Starting with this MOU, Hyundai Elevator plans to start this service in June after operating a pilot project in the first half of 2023.
Last year, the two companies established a worker safety system through joint development of smart safety equipment optimized for elevator installation sites.
Do Ik-han, head of Hyundai Elevator Service Business Division, said, “MIRI-VIEW is a system that can protect the safety of passengers in commercial and public facilities where emergency situations may occur, such as residential facilities and nursing hospitals, where emergency response is required in the event of an emergency.”
